how to fix badge reel

If you have a badge reel that is not working properly, whether it’s not retracting, jammed, or experiencing other issues, you can try some troubleshooting steps to potentially fix it. Here’s how to fix a badge reel:

Materials You May Need:

  1. Screwdriver (if applicable): To access the internal components, some badge reels have screws that need to be removed.
  2. Lubricant (optional): A small amount of silicone or graphite lubricant can help if the reel is sticking.


  1. Inspect the Badge Reel:
    • Examine the badge reel to identify the specific issue. Is it not retracting, retracting too slowly, jammed, or making unusual sounds?
  2. Clean the Badge Reel:
    • Dust, dirt, or debris can sometimes cause badge reels to malfunction. Use a soft, dry cloth to wipe the exterior and remove any visible contaminants.
    • If the badge reel is particularly dirty or sticky, you can clean it with a damp cloth and mild soap. Make sure it’s completely dry before use.
  3. Check for Obstructions:
    • Look for any obstructions inside the badge reel that may be preventing it from functioning correctly. Use a flashlight to get a better view.
    • If you find any foreign objects, carefully remove them with a pair of tweezers or a small tool.
  4. Lubricate the Badge Reel (if needed):
    • If the reel is sticking or retracting slowly, you can apply a small amount of silicone or graphite lubricant to the moving parts. Be sparing with the lubricant to avoid overapplication.
  5. Test the Retraction:
    • Gently pull the badge cord or string out of the reel and release it to see if it retracts smoothly. Repeat this several times to check for improvement.
  6. Replace the Badge Cord or String (if needed):
    • If the badge cord or string is frayed, damaged, or worn, it may need replacement. Most badge reels allow you to detach and replace the cord or string. Consult the manufacturer’s instructions or check for replacement parts.
  7. Check for Loose Screws (if applicable):
    • Some badge reels have screws that hold the casing together. If the reel is still not functioning properly, check for loose or missing screws and tighten or replace them as necessary.
  8. Reassemble (if disassembled):
    • If you had to open the badge reel to access the internal components, reassemble it carefully, ensuring that all parts are in their correct positions.
  9. Test Again:
    • After cleaning, lubricating, or making any necessary repairs, test the badge reel’s functionality again to ensure the issue has been resolved.
  10. Seek Professional Repair (if needed):
    • If the badge reel continues to malfunction despite your efforts, it may have internal components that require professional repair or replacement. Consider contacting the manufacturer or a specialist in badge reel repair.

Remember to handle the badge reel gently and avoid using excessive force, as this can cause further damage. Regular maintenance, such as keeping the badge reel clean and free from debris, can help prolong its lifespan and prevent issues in the future.